FAQ
How long will it take for delivery?
1-2 business days for Dubai, Sharjah, and Ajman.
3-4 business days for other major cities within UAE.
We do not deliver to western region.
How can I get a Refund or Exchange my order?
You can send us an Email or text us on Whatsapp with your order number and other details regarding your order and we'll assist you from there.
Email: nextidea@eim.ae
Whatsapp: +971 56 720 9081
Please note: Products must be in original condition and packaging to be valid for exchange/ refund.
Processing time:
Exchange: 3-4 working days
Refund/Return: 5-7 working days
You can also know more about our Shipping and exchange policy here.